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Our commitment to safeguarding 

MAG’s vision is a safe future for men, women and children affected by conflict and insecurity, and we recognise that we must also hold ourselves to account, ensuring that we provide a safe and trusted environment for anyone that comes into contact with our work. 

MAG has a safeguarding framework in place, which contains a number of policies and standards of behaviour that MAG staff and its representatives should uphold. We treat any allegations related to safeguarding extremely seriously. We strive to learn and identify areas in which we could improve, and welcome feedback from any stakeholders.

How to report a concern

MAG recognises that it is not just written policies and procedures that contribute to ensuring a safe and trusted environment. We commit to respectfully listening and supporting individuals who want to raise a concern or make a complaint. We will also ensure that genuinely held concerns will be thoroughly investigated. 

To report a concern please follow the link below for details of how to do so via email, phone or post. 

Safeguarding responsibilities

  • All staff: are responsible for promoting and upholding safeguarding standards, and reporting complaints, concerns and incidents.
  • Board of Trustees:​ MAG has a designated safeguarding focal point trustee. The Board of Trustees review and approve the organisational safeguarding framework and associated policies and have oversight of safeguarding incidents and investigations.
  • CEO and MAG’s Leadership Team: ​set the organisational culture for safeguarding. 
  • Safeguarding Lead: is responsible for oversight of safeguarding policies and procedures, is the strategic lead for safeguarding across MAG, and provides operational support and advice on safeguarding across MAG.

Safeguarding Policy Framework 

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Find out more

If you would like to find out more about our safeguarding policies and processes please contact: