Head of Support Services, Iraq

Location: Erbil, Iraq

The total salary package for this position is £61,804 GBP / approx. $83,518 USD per annum including all allowances.

About the Iraq Programme:

Following decades of conflict, Iraq is heavily contaminated with landmines and other unexploded ordnance (UXO) and the ongoing regional crisis has added to the scale of this problem. MAG has been working in Iraq since 1992 and after expansion into new areas over the last 2 years; we currently have 1000 national staff and 88 teams operating in 6 areas in northern Iraq. By clearing hazardous areas, MAG has enabled new schools, roads and hospitals to be built, opened up vital trade routes and allowed communities to use their farming land in safety, giving them greater food security and an escape from poverty. Most recently, our work has supported the safe expansion or establishment of camps for displaced people and clearance of areas of return, as well as delivering life-saving risk education for those fleeing the violence.

About the role:

This role will provide you with the opportunity to use your project and people management skills to lead a team of international and national staff across key support functions. This is an exciting time to join the MAG Iraq team, which has expanded rapidly over the past two years following emergency response activities as well as longer-term existing programming.  Reporting to the Country Director, the post-holder will be responsible for managing MAG’s Iraq’s logistics, procurement, Finance, HR and administrative functions, with added responsibility for developing national staff. You will be responsible for ensuring that all programme management systems are working to enhance efficiency and therefore you will need experience of successfully designing, implementing and promoting new systems. You will also have a key strategic and senior management role in the programme as a member of the Senior Management Team, hold responsibilities for business development and liaison with key stakeholders and acting as the Senior Manager in Country as and when required.

About you:

You will need relevant overseas experience in the NGO sector at a senior level managing projects, HR, Finance, and Logistics functions in complex large scale operations. Given the scale and size of our programme in Iraq, you’ll need to be a dynamic, motivated, flexible self-starter, able to hit the ground running. You’ll have previous overseas experience managing a wide range of support services, ideally supporting large scale projects. You will have excellent people management experience, donor relationship management, as well as experience of developing and implementing effective HR policies and procedures.


MAG staff are rewarded with generous benefits:

  • Salary: The total salary package for this position is £61,804 GBP / approx. $83,518 USD per annum including all allowances, this will increase with service.
  • Accommodation: MAG will provide accommodation in-country.
  • Leave: We recognise our staff work hard and need the appropriate time out to stay motivated. You'll have a minimum of six weeks out of the programme per year, rising to 8 weeks with service.
  • Flights: MAG provides three international flights home per year.
  • Insurance: All international staff are automatically covered by MAG's comprehensive insurance package including: Personal accident and medical expenses insurance; Death by natural causes insurance and access to 24-hour medical assistance including evacuation and repatriation.

Please see the candidate information sheet in the application pack for further details on these benefits

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks, please click here. You can also find more information in the candidate information pack, available through the link below.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

How to Apply

How to Apply

For further information about this opportunity, as well as the application form, please download the candidate information pack, below:

MAG –Head of Support Services, Iraq Application Pack

Please return the Application form to humanresources@maginternational.org by then closing date of 29th May 2022. Due to the high volume of applications that we receive, we are not able to respond to every application. If you have not heard back from us within 3 weeks of applying, it means that your application has not been successful.