MAG's complaints process

If you have any feedback about MAG or would like to make a complaint you can do so in one of three ways.

By email

Please put "complaint" or "feedback" in the subject line and send the details to  The relevant member of MAG staff will respond as soon as possible.

By phone

Please ring 0161 236 4311, and the appropriate member of MAG staff will be happy to take your call.

By post

If you would like to write to MAG, we would love to hear from you. If you are writing to us with a complaint please mark your letter for the attention of the Quality Management Team.

Our postal address is:

Suite 3A, South Central
11 Peter Street
M2 5QR

Fundraising standards board

As a member of the Fundraising Standards Board, MAG is compliant with the FRSB complaints process.



Frequently Asked Questions